1. What is your return policy?
You can return items within 14 days of delivery if they are unused and in original packaging. Please contact us at support@shedsmasters.com to initiate a return.
2. How long does shipping take?
Processing time is 1-2 business days, and transit time is approximately 7-11 business days using Seafit shipping.
3. Do you ship internationally?
Currently, we ship from our warehouse in the United States primarily within the UK. For other inquiries, please contact us.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information.
5. What payment methods do you accept?
We accept major credit cards and secure payment options. You can see available methods at checkout.
6. How do I contact customer support?
You can reach us at support@shedsmasters.com or call +44 7861 676991 for any inquiries or assistance.
7. Are your sheds customizable?
Currently, we offer a range of standard designs. For specific customization requests, please reach out to our support team.
If you have any other questions, feel free to contact us!