At SHED VENTURES LIMITED, we want you to be completely satisfied with your purchase. If you’re not happy with your shed, you have the right to return it within 14 days of receiving your order, in accordance with UK consumer law.
**Eligibility for Returns:**
- Items must be unused and in their original packaging.
- You must notify us of your intent to return within 14 days of delivery.
**How to Return an Item:**
1. Contact our customer service team at **support@shedsmasters.com** or call us at **+44 7861 676991** to inform us of your return.
2. Provide your order number and reason for the return.
3. We will send you a return authorization and instructions for shipping the item back to us.
**Refunds:**
Once we receive the returned item and confirm its condition, we will issue a refund to the original payment method within 14 days. Please note that you may be responsible for return shipping costs, unless the item is faulty or not as described.
**Faulty or Damaged Items:**
If your shed arrives damaged or faulty, please contact us immediately at **support@shedsmasters.com**. We will arrange for a replacement or full refund, including any return shipping costs.
For any questions regarding our return policy, feel free to reach out. Your satisfaction is our priority!